"Look, a guy who builds a nice chair doesn't owe money to everyone who ever has built a chair, okay? They came to me with an idea, I had a better one.[i]"
Many of the ideas Friedman presented in The World is Flat: A Brief History of the Twenty-First Century are now outdated, the ideas presented in Chapter Eleven: How Companies Cope has stood the test of time. In this chapter, Friedman presented a list of rules that companies should follow if they wish to be successful in the twenty-first century. Unlike many of the arguments proposed so far, I actually agree with these proposed rules. In the twenty-first century traditional models of business no longer work, forcing companies to adapt and compete around the world. I found that the rule that stood out the most to me was his first rule. I found this rule best demonstrated by the looking at the origins of Facebook.
In 2004, Mark Zuckerberg invented Facebook in the dorm rooms at Harvard. Meanwhile, Cameron Winklevoss, Tyler Winklevoss, and Divya Narendra thought that Zuckerberg was working on the next biggest dating website, ConnectU, to hit Harvard. It was not until reading the school newspaper did they discover that Zuckerberg had launched and developed Facebook. Facebook would go on to become one of the largest technological companies in the world, while ConnectU failed. The ConnectU members quickly learned what Friedman considers the first rule for companies in a flat world.
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Rule# 1: When the world is flat, whatever can be done will be done. The only question is whether it will be done by you or to you[ii].
The ConnectU founders thought they had a great idea that would be a success at Harvard and
eventually other universities around the country. Mark Zuckerberg realized that he had a better idea on how to connect people around the world and worked on developing Facebook. The ConnectU founders were operating under the traditional models of business where you are not competing with everyone else in the world. They assumed that since they had come up with the idea for a version of a website that no one else would think of improving upon that idea and launching a competing service. Mark Zuckerberg, operating under Friedman's rules, saw how to improve an idea and launched a competing service. In the end, they did not do the idea for ConnectU, but instead it was done to them.
While the ConnectU founders eventually received a settlement from Facebook, the gains were insignificant compared to the overall worth of Facebook. The ConnectU founders received $20 million in cash, and shares of stock worth $45 million at the time. Meanwhile, Facebook was worth an estimated $15 billion at the time[iii]. Instead of creating a $15 billion idea, they left with a significantly smaller compensation. While $65 million is still a lot of money, the difference in worth demonstrates just how true Friedman's #1 rule is.
The story of Facebook all relates back to Friedman's #1 rule for companies in a flat world. Companies must recognize that they can no longer compete in a global environment without looking at how to improve on someone or your own ideas. Simple improvements on a single idea resulted in one company being worth $50 million today, and $65 million in compensation. If a company assumes that they are the only capable of executing an idea, someday soon they will find themselves bankrupt looking back as another company executes that capability better than they ever did.